#unit_toolsportal

Slack Pins

🧵 New Threads — All Channels

Loading…

👥 Messages per person — all channels
Loading…
Messages per day (non-working days are shaded and excluded from the averages)
Per person — top-level vs replies
Hour of day (Israel time)
People
Person Messages ▾ Top-level Replies Avg/workday Active days % Trend Channels

Loading weekly comparison…

Loading resolution times…

📊 Client Thread Analytics
Loading…
Top 10 clients by threads
Monthly thread volume
📈 80/20 Pareto — clients generating the most threads
⏰ Busiest hours — when calls are opened
Clients
Client Threads ▾ Avg/mo Active mo % Last thread Trend Channels
💰 Threads × Revenue (מחזור) — iCount cross-analytics
Loading…
📈 80/20 Pareto by revenue (מחזור)
Threads vs Revenue — clients (bubble = clients; quadrants split at medians)
Clients — threads vs revenue
Client Threads Revenue ▾ ₪/thread Match

Loading pinned messages...